Since Ryukyu glass is handmade by artisans, it is not possible to make the glass after receiving an order from the supplier.
As a rule, we will deliver the product in two weeks.
(However, please note that it may take about a month or more depending on the product.)
In 1995, the Ryukyu Glass Village Group established the “Vietnam Culture and Craft Village” in Hanoi, Vietnam.
Since then, Okinawan glass artisans have been stationed at the local workshop, passing on the “skill” and “spirit” of Ryukyu glass to Vietnamese artisans who are skilled in their craft.
We deliver them to our customers under the strictest quality control.
We do not have a CAD system. Some of the data we receive from customers can be read, such as DXF and DWG data. Please consult with us separately.
In the case of special order products, in order to avoid any trouble with the customer, we will produce the product after receiving an official order form after a detailed discussion and final confirmation of the shape of a sample product in advance. As a general rule, we do not accept returns or exchanges, except for our mistakes such as damage, wrong dimensions, wrong color, etc. Thank you for your patience.
When sample production is required
In principle, a sample production fee is required. The price may vary depending on what is produced. Please consult with us separately.
The size and weight of the box used for shipping is determined, so if you need more than one box, we will provide a separate estimate for confirmation.
Please note that it may take a little while for the production schedule and the meeting of the requested design plan, but as a rule of thumb, it may take about 3 weeks for a small lot, or more than 1 month for a large number of items or production. Please consult with us in advance.
All Ryukyu glass is handmade by artisans. Depending on the size and design, we may not be able to produce some items. We will discuss the details of the product you want to order with you after receiving your drawings and designs in advance. Even if we can’t come up with something exactly like the image, we’ll work with you to suggest something close to it.